Privacy Policy

Your privacy is our priority. This policy explains how we collect, use, and protect your information.

Last updated: January 2025

1. Information We Collect

Personal Information

We collect information you provide directly to us, including:

  • Name, email address, and contact information
  • Business information and project details
  • Communication preferences
  • Payment and billing information
  • Consultation form responses and project requirements

Automatically Collected Information

When you visit our website, we automatically collect:

  • IP address and device information
  • Browser type and operating system
  • Pages visited and time spent on our site
  • Referring website information
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

  • Provide and improve our branding and design services
  • Communicate with you about projects and consultations
  • Process payments and manage billing
  • Send marketing communications (with your consent)
  • Analyze website usage and improve user experience
  • Comply with legal obligations and protect our rights
  • Prevent fraud and ensure security

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information only in the following circumstances:

Service Providers

With trusted third-party vendors who help us operate our business

Legal Requirements

When required by law or to protect our legal rights

Business Transfers

In connection with a merger, acquisition, or sale of assets

With Your Consent

When you explicitly agree to share your information

4. Your Rights and Choices

GDPR Rights (EU Residents)

If you are located in the European Union, you have the following rights:

  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate or incomplete data
  • Erasure: Request deletion of your personal data
  • Portability: Receive your data in a structured format
  • Restriction: Limit how we process your data
  • Objection: Object to processing based on legitimate interests

CCPA Rights (California Residents)

California residents have additional rights under the CCPA:

  • Know what personal information we collect and how it's used
  • Request deletion of personal information
  • Opt-out of the sale of personal information (we don't sell data)
  • Non-discrimination for exercising your privacy rights

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience:

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Essential Cookies

Required for basic website functionality

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Analytics Cookies

Help us understand how you use our site

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Marketing Cookies

Used to deliver relevant advertisements

You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

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Encryption

Data transmitted using SSL/TLS encryption

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Access Controls

Limited access to authorized personnel only

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Secure Storage

Data stored on secure, monitored servers

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Regular Updates

Security measures regularly reviewed and updated

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy:

  • Client project data: Retained for the duration of our business relationship plus 7 years for legal compliance
  • Marketing communications: Until you unsubscribe or request deletion
  • Website analytics: Aggregated data retained for up to 26 months
  • Legal compliance: As required by applicable laws and regulations

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place:

  • Standard Contractual Clauses for EU data transfers
  • Adequacy decisions by the European Commission
  • Other legally recognized transfer mechanisms

9. Children's Privacy

Our services are not directed to children under 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Sending you an email notification (if you've provided your email)
  • Providing notice through our services

Questions About Your Privacy?

We're here to help. Contact us with any questions about this policy or how we handle your data.

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Email

info@acedartitude.com

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WhatsApp

+229 01 51 19 06 92

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Address

20B Jimoh Sobowale street, Isheri Magodo, Lagos, Nigeria